• Website terms and Privacy policy ADKSolid I ADKSolid - add-ins dedicated to the 3D CAD SOLIDWORKS®

Dear user!


The owner and administrator of the site is ADKSolid Anna Dybek-Karpiuk based in Włodawa 22-200, at ul. Mielczarskiego 6 NIP 5651530782 Regon 520282757 email:adksolid@adksolid.com, hereinafter referred to as the Administrator, whose rights and obligations in relation to the Users of the website www.shop.adksolid.com are specified in the terms with no possibility of individual reservations. Any person, who in any way uses www.shop.adksolid.com website – hereinafter referred to as the User confirms that has read and agrees to be bound by the rules of using the Website, which are specified in these Terms of Use.

§1 Website Terms of Use


  1. Using of the www.shop.adksolid.com website is voluntary and possible both with and without registration and account creation on the site, provided, that downloading and opening some specific files is possible only after logging into the site (after the registration process). Your use of the website constitutes your express acceptance without reservation of these Terms of Use.
  2. You use any information available on the www.shop.adksolid.com website at your sole risk, and responsibility for: the use of the information on the site and the decisions taken on their basis rests solely with the User.
  3. ADKSolid through the website provides Users access to certain information in electronic form, and, in particular, access to the information contained on the site.
  4. The ADKSolid company in the person of the Website Administrator shall be entitled to remove or change some or all of the information at any time without the possibility of objection by Users and third parties in this regard.
  5. The Administrator may suspend or delete User accounts, preventing or limiting access to individual or all Website services and resources if the User violates the rules of Terms and use, generally applicable laws, rules of social conduct, acts to the detriment of other Users or the site owner and/or people/third parties.
  6. Individual services provided via the Website may be shared with charge or free of charge, depending on the decision of the Administrator. The Administrator reserves the right to use permanent or temporary discounts or promotions regarding the fees for individual or all services/resources offered through the Website.

§2 Registration on the site


The User registering on the www.shop.adksolid.com website:
  1. accepts all the terms and conditions, with no exceptions and/or objections;
  2. consents to the processing of personal data by the Administrator to the extent they have been made available during the registration process and/or later in connection with the use of the services offered via the Website;
  3. consents to receive commercial information only from the Administrator.


  1. We provide the following forms of delivery/collection of goods:
-> The products offered in the store are digital products, which are sold only in an electronic form - to be downloaded from the store's website - after paying for the purchase online
-> You can download the product after paying for it and once the funds are credited to our account, therefore:
       * when paying by online transfer via a PayU payment gateway - you can download the product after receiving confirmation of the payment being credited, which will be sent to you automatically by the operator servicing online payments - PayU;
        * when paying by bank transfer, which you will make yourself from your account to the data provided in the order - wait for an e-mail confirming that the funds have been credited to our account, only then you can download the product - this way is longer and depends on the country from which you make the payment and the dates by which banks use it to book foreign/currency transfers, etc.

     2. Therefore, remember that the delivery dates depend on the payment method you choose when completing the order in the store.
     3. REMEMBER! The start of the delivery period counts - from the date of crediting the Seller's bank account or settlement account.
     4. Delivery of the Product is available on the territory of the Republic of Poland and beyond.
     5. The order fulfilment process begins immediately after receiving it in the case of working days, i.e. one of the days from Monday to Friday - from 8:00 a.m. to 4:00 p.m. - excluding public holidays, and in the case of orders placed outside the time specified above, the order processing begins on the next business day from 8:00am in the order in which orders are received.
     6. The total time of order fulfilment consists of: the time of starting the order + crediting the Seller's bank account or settlement account.

Due to the fact that the goods offered in the store are digital products that we sell and send only in an electronic form - we do not charge customers with any delivery costs obviously.


We provide the following payment methods:
-> Payment by bank transfer / payment to the account - to the Seller's bank account
-> Online transfers - PayU
-> Payment cards:
Visa Electron
MasterCard Electronic

If for any reason you did not pay for your online order - by automatic payment, below are the details for making a traditional transfer:

ADKSolid Sp z o. o.
22-200 Włodawa ul. Mielczarskieog 6
IBAN: PL75 1050 1953 1000 0090 8141 7793
ING Bank Śląski S.A.

Due to the fact that the software offered in this store is distributed only in a digital form, therefore its sale outside of Poland is treated in accordance with the regulations as the export of services, so in the above-mentioned cases, the VAT rate applicable to transactions is the rate “NP - not subject to" (not applicable, VAT transferred to buyer) - the place of supply of the service is the buyer's country, the buyer will pay VAT in his country (reverse charge).

                                                                                                                                                        §4 Return Policy

Taking into account the rights of customers under the Act of 30 May 2014 on consumer rights, art. 27, and the fact that this store offers the purchase of digital products only. By placing an order, the customer consciously and voluntarily declares - by marking / or not this consent - "I acknowledge that I order digital content is not stored on the media material and I agree to start complying with the provision before the expiry of the deadline to withdraw from the contract and confirm that I am aware of the loss of the right to withdraw from the contract at the start of the fulfilment of the provision. I accept the terms and conditions and agree to commence the provision of the service before the expiry of the waiver agreement (14 days). I know that I lose the statutory right to withdraw, but I can cancel the contract at any time. I understand that the service order is associated with the obligation to pay. "

Lack of consent prevents the purchase of digital products in the store and thus prevents the Seller from starting to provide services.

§5 Complaints

  1. If there is a situation where it is necessary to submit a complaint, please do so by:
-> in writing to the address: ul. Mielczarskiego 6 22-200 Włodawa Poland;
-> in an electronic form via e-mail to the address: adksolid@adksolid.com;
      2. We recommend that the Customer provide in the description of the complaint:
- information and circumstances regarding the subject of the complaint, in particular the type and date of the defect;
- contact details of the complainant - this will facilitate and speed up the consideration of the complaint by the Seller.
      3. The above-mentioned information is only in the form of recommendations and does not affect the effectiveness of complaints submitted without the recommended description of the complaint.
      4. The Seller will respond to the Customer's complaint immediately, no later than within 14 calendar days from the date of its submission. Failure to respond to the Seller within the above-mentioned period means that the Seller considered the complaint justified.
      5. The products offered in the VPSProduct.pl online store are covered by the manufacturer's warranty.
      6. In case of any problems with the product, please contact the store service by phone or e-mail.

§6 Privacy policy – protection of personal data and copyright
  1. Personal data Information is sent to ADKSolid by the user on a voluntary basis and shall remain the property of the person providing details, however, sending it to ADKSolid is equivalent to granting consent to the processing and use of such information for internal, statistical and marketing purposes to ADKSolid.
  2. The User’s data is confidential, and ADKSolid ensures that will use best efforts to guarantee protection of all information submitted by the Users. ADKSolid declares that the User data will not be sold or passed to any other organization or third party. Protecting user data is governed by the law on personal data protection.
  3. By filling in the contact form, the User provides the following data: first name, last name, company information, e-mail address, as well as the consent to the processing and use by ADKSolid their personal data for the purposes of customer service and the provision of services by ADKSolid, and in particular: notification of products and services offered (including products and services of cooperating entities), maintaining relationships, information about changes and novelties. Information about the products and services (including products and services of cooperating entities), maintaining relationships, information about changes and novelties will be carried out by email or telephone. If the User does not consent to processing or use their personal data, they shall notify the Administrator via email to administrator address adksolid@adksolid.com.
  4. The User provides the data from the contact form to ADKSolid voluntarily and I acknowledge that he has the right to access the content of the data and the right to correct it in accordance with the Personal Data Protection Act of August 29, 1997 (Journal of Laws of 2002, No. 101, item 926, as amended). Correction of the User's data takes place by sending an e-mail to the Administrator's address adksolid@adksolid.com, by the User himself, specifying which data is changed or which data the User wants to delete, or by self-correcting the above-mentioned data by the User.
  5. The content of this Website may be used by Users only for personal use. Using it for other purposes, and in particular – commercial ones, including copying, public performance, or sharing with third parties in any other way, may be only done after receiving prior written permission from the ADKSolid and within the purpose specified by the ADKSolid.
  6. The content of this Website and, in particular, content, graphics, photos, pictures and other materials are protected by copyright (Journal of Laws 1994, No. 24, item 83) and other laws for the protection of intellectual property rights. Violation of these laws is subject to criminal and civil liability. Every user is obliged to respect copyrights.

§7 Cookies Policy


  1. A person who in any way uses the www.shop.adksolid.com Website – hereinafter referred to as the User, confirms that they have read and understand the principles of the use of the site, including the Policy of Cookies (Cookies) and consent to the use of cookies in accordance with this Policy. If the User does not agree to the cookies used by the site Administrator, they should change the settings in their browser in an appropriate manner or opt out of the use of the ADKSolid sites.
  2. Cookies are small files saved and stored on the User's computer while the User uses various websites on the Internet. These files allow identifying the software used by the User and individually customize the site to each User. Cookies usually contain the name of the domain from which they come, the time of storing them on the computer, and the assigned value.
  3. The site Administrator uses Cookies for the following purposes: to adjust the content of the page to the User's preferences and optimize the use of the Website to work faster, to better match the content and advertisements available on the Website to the User’s expectations and interests, and to collect anonymous, aggregated statistics that allow the Administrator to understand the rules of using the site by Users, thus helping to improve the site functionality and content and to keep the User’s session (after login in), thanks to which the User does not have to enter their login and password on each subpage of the site.
  4. Using Cookies as described above, the Administrator never identifies the identity of Users on the basis of information stored in Cookies.
  5. Two types of Cookies may be used on the site – session and permanent. Session Cookies remain on the User's computer only when using the site, and so, they remain there only until the end of your browser session. The mechanism of session Cookies does not allow to download any personal or confidential information from the User’s computer. Permanent Cookies remain on the User's computer as long as they have a set lifetime or until the User deletes them. The end of browser session or turning off the computer does not delete them from the User’s computer; however, the mechanism of Permanent Cookies does not allow to download any personal or confidential information from the User’s computer.
  6. Types of cookies used on the site (type and what they are used for) necessary for the operation of the site: Cookies are absolutely necessary for the proper functioning of the site or the functionality the User wants to use – they allow navigation on the site and use of its elements. For example, they can remember previous activities (e.g., open texts) while returning to the site in the same session. Security and authentication: Cookies used to support mechanisms to prevent abuse on the site, including data leakage. Cookies for authenticity verification and performance optimization of the site. Cookies used to identify the logged-on User, to display them proper information, corresponding to their interests. To improve performance, for analysis and research: Cookies are used to: find out how well the site works, understand, improve and conduct research on the products, functions and services, inter alia, at a time when Users are directed to the site from other websites, applications or devices when working on a computer or mobile device. To collect information about how the User uses the website by providing information about the areas they visit, time spent on the sites and the problems that are encountered. These Cookies allow the administrator to understand the User’s preferences and through analysis to improve and develop the products and services. This also allows the Administrator to improve the functioning of the site. Improving functionality: Cookies used to obtain information about User’s preferences. Notwithstanding the foregoing, through the so-called social plugins, they provide the User functions, important information and content that is compatible with their individual needs. They allow the user to remember settings and choices (such as User name, the region in which they are, individual settings) to provide the User more personalized content and services. They allow the User to watch movies and use social networking tools, for example blogs, chats and forums. Advertising: advertising Cookies enable realization of a business model based on the shared page. Blocking them does not result in the unavailability of full site functionality, but it can reduce the level of the service provision due to impossibility of realizing advertising revenue by site Administrator. Advertising Cookies fall into this category, which are used to provide the User with advertisements corresponding to their interests and limit the number of ads displays. These Cookies also allow the Administrator to measure the effectiveness of advertising campaigns.
  7. www.shop.adksolid.com site also uses third-party Cookies, so by using the site, the User may receive Cookies from the cooperating entities, as well as from companies that perform advertising campaigns on the site.
  8. At any time, the User can change the settings of Cookies by specifying the conditions for their storage and accessing Cookies on the User's computer. Changing the settings mentioned above, can be made by the Users themselves when using the browser settings. These settings can be changed in such a way as to block the automatic handling of Cookies in the browser settings or inform about each Cookies posting on the User's computer. However, the User must bear in mind that blocking or restricting Cookies used by the Administrator, may affect some of the functionalities available on the site.
  9. If the User does not agree to the use of Cookies, they can change the settings of the browser so that Cookies are blocked – in whole or partially. However, the User must remember that blocking Cookies used by the site Administrator may cause inconvenience in the use of the site and the lack of feedback to the Administrator of the comfort of use and the User’s preferences.
  10. The User may delete cookies at any time using the features available in the Web browser they use.

§8 Responsibility


  1. The User uses any information available on the www.shop.adksolid.com website at their own risk and responsibility for the use of the information contained on the site and the decisions taken on their basis, rests solely with the User.
  2. The Administrator shall not be responsible for any loss of data on the site and/or stored on Administrator’s computer systems, due to hardware failure, the Internet dysfunction, the loss due to the actions of third parties or higher force and random events. ADKSolid is not liable for any damage resulting from any of the events, which are beyond the control of the ADKSolid.
  3. ADKSolid makes every effort to make the data presented on the site to be complete, current and consistent with the facts, however, they cannot fully guarantee that, and therefore does not assume any responsibility for the consequences of the use of the presented data.
  4. ADKSolid is not responsible for the decisions taken on the basis of information contained on the www.shop.adksolid.com Website, or for their use by third parties.
  5. In case of receiving of legitimate information, that on the www.shop.adksolid.com Website content and materials are inaccurate, infringing the law or personal goods of third parties, ADKSolid shall take the appropriate steps to delete or change this content within a time limit set by the Administrator.
  6. ADKSolid is not obliged to store backups containing any materials uploaded or published on the Website, except for those referred to in separate agreements, for example partner agreements.
  7. ADKSolid has the right to correct the contents of the www.shop.adksolid.com Website at any time without notifying the User. ADKSolid does not accept any liability for any delays, errors or incomplete information, as well as for interference in the www.shop.adksolid.com Website operation.
  8. ADKSolid can post banners and/or links to other Web sites and services, however, ADKSolid is not responsible for the content of the information contained on those sites (sites of the partners). Using a banner or a link, the User navigates to a website of another owner, therefore, ADKSolid does not bear any responsibility for the accuracy, currency and completeness of the data contained on the websites which you may access through this site. The User uses them at your own risk. The fact of posting the link/banner does not constitute page or Web address confirmation by ADKSolid. The User acknowledges that they are aware of the risks associated with the use of software or information found or obtained in this way. ADKSolid is not responsible for the delivery or quality of any goods or services sold, purchased or advertised through the www.shop.adksolid.com site (guarantee, warranty), because the seller or the service provider is a third party.
  9. The User undertakes to cover any loss or damage caused by their culpable acts or omission and to satisfy the claim of a third party, also those asserted before the Court, directed against ADKSolid, and related to the breach of these terms by the User.

§9 Final provisions


  1. Without the written consent of the Administrator, it is prohibited: to copy, reproduce or in any other form to use in whole or in part any information, data or other content posted on the Website, except for those allowed under the law on copyright and related rights (Journal of Laws 1994 No. 24, item 83).
  2. The Administrator reserves the right to make the assignment in whole or in part any of their rights and obligations related to the conduct and management of the Website, without the Users’ and third parties’ consent, and without the possibility of expressing any objections to these entities/people.
  3. Due to the technical constraints, ADKSolid cannot guarantee that information transmitted through the Internet will reach the User without any errors, complete and full. ADKSolid cannot also ensure that browsing the site will run without interruption and technical flaws.
  4. The law applicable to these terms and conditions is the Polish law.
  5. Any disputes related to the implementation of these Terms of Use shall be governed by the competent courts.
  6. ADKSolid reserves the right to change the content of these Terms of Use. Any changes will be posted on the www.shop.adksolid.com website and will be effective on the date of publication.

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